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Filopto Help Manual

Navigation: Front Office Tab > Invoice Overview

Void or reverse an Adjustment/Payment/Refund/Return

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Users can use the different Invoice ledgers to void or reverse and entry made previously.  In the example below a user can reverse a return entry by selecting the Reverse the Return (1) button.  A reason for the action is required in the Note field.

 

ReverseEntry

 

If an adjustment has been made, the adjustment can also be reversed by using the Reverse the Adjustment button(2).

 

ReverseEntry3

 

In the case of a refund you can void the refund(3) by placing a check mark beside the Void option.   A reason for the transaction is required before it will be accepted.

 

.ReverseEntry2

 

 

In the case of a Payment the user may void a payment (4) or create a credit memo (5) which can then be applied to another invoice.

 

ReverseEntry4