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Filopto Help Manual

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Filopto Annual Subscription and Maintenance

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AnnualSubscription

 

 

In today's competitive era, Quality and Service are prime factors for success. Technology is constantly changing and without regular maintenance of your Microsoft Windows and Filopto you will quickly fall behind.  

 

Filopto's annual subscription and maintenance is designed to permit your organization to remain up to date with Filopto's latest releases.  We are constantly adding new features and providing key services to our clients via the annual subscription and maintenance plan. The continued maintenance ensure that the software generates data that meets the latest legal, PHI Acts, ePHI Acts, HIPAA, ONC and  PIPEDA requirements. As you know, changes occur constantly in the industry and new regulations and requirements need to be met on an ongoing basis. Renewing your annual maintenance is part of keeping yourself and your organization up to date. Filopto's annual maintenance service subscription provides you with a tool to keep your software up to date, the Filopto support you expect.

 

Filopto's goal is to provide you with ample time to plan and respond to the changing legal requirements of your profession, thus avoiding any interruption in your software maintenance term, which would impact access to Filopto updates, technical support and other benefits that are part of your annual maintenance subscription.

 

Accra Solutions Inc strives to provide you and your organization with correct and timely information about your Filopto software maintenance. The maintenance alert process not only seeks to identify any discrepancies regarding your Filopto software licenses, but it is also meant to alert you that your current software maintenance term is about to expire.

 

Maintenance and Subscription Expiry Date:

 

This date is displayed on the server in the Filopto Services Manager (FiloptoServicesManager.exe) registration tab. If Accra Solutions Inc. has not received a payment by this date, you will receive a notification at each Filopto software start up stating that your maintenance term has expired. You will no longer be eligible to receive any technical support or software updates that are released after your maintenance term has expired. Any other benefits that are contingent upon a current maintenance subscription will also be rescinded and your maintenance subscription is considered to have expired.

 

30 days before Maintenance and Subscription Expiry Date:

 

A notice informing you that your subscription and maintenance service will be expiring is displayed at each Filopto software start up. This dialogue box serves to remind you of the impending expiration of the current software maintenance term. Please renew your maintenance subscription before it lapses. Please be aware that once your maintenance subscription lapses, this will affect your ability to receive technical support as well as your eligibility to receive any software updates that are released thereafter.